The Pileus Network Support device is Revolutionizing Network Troubleshooting. This cutting-edge solution streamlines troubleshooting for WAN circuitry and network devices, significantly reducing downtime at remote sites and accelerating time to resolution (TTR).

 

In the traditional scenario of a business with multiple locations experiencing internet issue, resolving the problem often involves a time-consuming process.

Typically, that business IT support team collaborates with on-site personal for basic troubleshooting before engaging the internet service provider.

As the number of locations increases, this process becomes more complex, requiring multiple employees and resulting in an average delay of over 24 hours before initiating troubleshooting